If you have an established support arrangement with PRHL, the most effective way to get in touch is to use your assigned support E-mail address, if possible. Otherwise, you can reach us:
- by E-mail to Enquiries@PRHL.uk
- by phone to 020 8668 4719 (from outside the UK, +44 20 8668 4719)
- by writing to us at Unit B, 52 Oakfield Road, Croydon, CR0 2UB, UK
- or by filling in this form...
Rest assured we will never use your E-mail address, or any of your other details, except to contact you to respond to your request, and will never pass any of your details to any third party. Feel free to omit any information from this form (making sure, of course, that we have some way to contact you if you’ve asked for a response!)
We aim to respond to everything within an hour or two, but occasionally that isn’t possible. We will respond to your enquiry within at most one (UK) working day.
We aim to provide you with an outstanding service at all times, but we are only human! If you are unhappy about any work PRHL has undertaken for you, we have a formal complaints procedure.
If you have a complaint about abuse from a domain name registered through PRHL, please let us know the details of the problem, either by E-mail to Abuse@PRHL.net, by phone to 020 8868 4719, (from outside the UK, +44 20 8668 4719), or by filling in the form above.